ChekGu Privacy Notice

ChekGu Privacy Notice. Last updated: [DATE LAST UPDATED]. Versi Bahasa Melayu: Bahasa Melayu version of this notice.

Who we are

[COMPANY NAME] SSM [SSM NUMBER] ('ChekGu', 'we') is the data user for this website and our online tuition service. You can contact us at [EMAIL] or on WhatsApp. [DATA PROTECTION OFFICER OR CONTACT PERSON, IF REQUIRED].

Data we collect

• From the diagnosis form: the parent or guardian's name, WhatsApp number, your child's form (Form 4 or 5), the subjects chosen, the latest result (if entered), the page the form was sent from and the page language.
• After you contact us and give consent: homework photos the student sends to the Telegram bot, preliminary scores and detected mistakes, class attendance, and our WhatsApp messages.
• From the website: if you accept cookies, Google Analytics data such as pages viewed, device type and clicks on the WhatsApp or Telegram buttons. We do not send your name or phone number to Google Analytics.
• We do not ask for your child's name, IC number or school through the forms on this website.

Why we use your data

• To contact you about the Free SPM Weakness Diagnosis.
• To provide the diagnosis and the 1-page report.
• To run classes, check homework and prepare class mistake summaries.
• To send parents a progress digest every 2 weeks.
• To process payment when you enrol.
• To understand and improve the website (analytics).

Students who are minors

Our students are minors. We only deal with a parent or legal guardian, and we only collect a student's data with your consent. You can withdraw consent at any time by contacting us.

Who we share data with

We do not sell your data. We use service providers to run ChekGu, including: Telegram and WhatsApp (messaging), Zoom (classes), Google Analytics (analytics, if you accept cookies), FormSubmit to deliver diagnosis requests, website hosting (Hostinger), a homework-checking service provider [AI PROVIDER NAME], and a payment provider [PAYMENT PROVIDER]. They only receive the data needed for that service.

Transfers outside Malaysia

Some of these providers process data outside Malaysia. By giving consent, you agree your data may be processed there. [LEGAL REVIEW: confirm cross-border transfer wording under PDPA 2010].

How long we keep data

[RETENTION PERIOD TO CONFIRM: e.g. how long diagnosis data is kept if the family does not enrol, and how long after a student leaves].

Your rights

You may ask to access your data, ask for corrections, and withdraw consent. Contact us at [EMAIL] and we will reply within [RESPONSE TIME TO CONFIRM].

Security

We take reasonable steps to protect your data, including limited access to student data. No online system is completely secure, so we cannot guarantee absolute security.

Cookies and analytics

We use Google Analytics (GA4) to understand which pages are useful. It only runs if you press 'Accept' on the cookie notice. If you press 'Decline', analytics cookies are not used. You can change your choice by clearing this site's data in your browser.

Language and updates

This notice is provided in Bahasa Melayu and English. [LEGAL REVIEW: which version prevails if they differ.] We will update this notice when needed and change the date above.